Logger power failure and data loss
{"nid":"1991","uuid":"1542aa19-2791-4367-b940-beccb7f35dee","vid":"2836","langcode":"und","revision_timestamp":"1656614373","status":"1","title":"Logger power failure and data loss","created":"1366822937","changed":"1692131352","promote":"1","sticky":"0","default_langcode":"1","revision_default":"1","revision_translation_affected":"1","path":{"alias":"\/resources\/tech-notes\/logger-power-failure-and-data-loss","pid":"4296","langcode":"und"},"body":"<p>The data is stored on non-volatile EEPROM. For data loggers with external batteries: change batteries and offload data, then relaunch normally. For data loggers with internal batteries: as long as the EEPROM has not been damaged, the data can be retrieved by Onset. Please contact the place of purchase for a return authorization number and request data back service.<\/p>","applications":["Environmental Research & Protection","Water Resource Management","Building Performance","Agricultural Monitoring"],"associated_products":["H01-001-01","H06-001-02","H06-002-02","H06-003-02","H06-004-02","H07-002-04","H08-001-02","H08-002-02","H08-003-02","H08-004-02","H08-006-04","H08-007-02","H08-007-IS","H08-008-04","H08-008-IS","H08-030-08","H08-031-08","H08-032-08","H08-032-IS","H09-003-08","H11-001","H12-001","H12-002","H12-003","H14-001","H14-002","H21-001","H21-002","H21-SYS-A","H22-001","HLI","KIT-D-U20-01","KIT-D-U20-02","KIT-D-U20-04","KIT-MV-1P","KIT-MV-3P","KIT-S-U20-01","KIT-S-U20-02","KIT-S-U20-04","KIT-U10-001","KIT-UA-004-64","KIT-UX90-KWH","RG2","RG2-M","RG3-RETIRED","RG3","TBI32-05+37","TBI32-20+50","TBIB-40+75-IS","U-DT-1","U-DT-2","U-DTW-1","U10-001","U10-003","U11-001","U12-001","U12-006","U12-008","U12-011","U12-012","U12-013","U12-014","U12-015","U12-015-02","U12-015-03","U14-001","U14-002","U20-001-01","U20-001-02","U20-001-03","U20-001-04","U22-001","U23-001","U23-002","U23-003","U23-004","U24-001","U26-001","U30-ETH","U30-GSM","U30-NRC","U30-NRC-SYS-A","U30-NRC-SYS-B","U30-NRC-SYS-C","U30-WIF","U9-001","U9-002","U9-004","UA-001-08","UA-001-64","UA-002-08","UA-002-64","UA-003-64","UA-004-64","UTBI-001","UX100-001","UX100-003","UX100-014M","UX120-017","UX120-017M","UX90-001","UX90-001M-RETIRED","UX90-002","UX90-004","UX90-004M-RETIRED","UX90-005x","UX90-005M-RETIRED","UX90-006","UX90-006M-RETIRED","XTI02-39+122","XTI32-05+37","XTI32-39+122"],"brand":"HOBO","documentation_hoboconnect":"0","documentation_intemp_app":"0","documentation_is_datasheet":"0","meta_tags":"a:1:{s:6:\"robots\";s:7:\"noindex\";}","resource_topic":["Troubleshooting & Maintenance"],"resource_type":"Tech Note","tech_note_type":["Hardware Training"]}
The data is stored on non-volatile EEPROM. For data loggers with external batteries: change batteries and offload data, then relaunch normally. For data loggers with internal batteries: as long as the EEPROM has not been damaged, the data can be retrieved by Onset. Please contact the place of purchase for a return authorization number and request data back service.